If you’ve been following me on Instagram you probably already know that I was in Miami recently to kick off my vacation. The hotel I booked some months back was EB Hotel Miami and from the research, I had performed to the reviews I had read, I knew that it was a good choice. However, upon arriving I tell you that the hotel blew my mind from the time I checked in until the time that I checked out. Therefore, today I just wanted to take a little time to share some of the awesomeness I experienced while there in case you’re ever in the area and need a place to stay.
See Also: How to Prepare for Your First Cruise
5 Star Customer Service
The customer service at EB Hotel is definitely not lacking. From the time you get on the shuttle from the airport (which is included with the room price) to the time that you check out, the staff is nothing but courteous.
Whenever I had to go to customer service they answered questions promptly, the bartender provided excellent food recommendations, and in the morning the staff arranged for a cab to pick us up and take us to the port and even provided some tips for cruising to the Caribbean.
Customer service, of course, is important, but the rooms will be the thing that blows your mind. Our room was amazing and I’m not sure if it’s because I haven’t been staying in a ton of hotels since kids but some of the features blew my mind such as:
- Adjustable comfort beds
- Bidet in bathroom
- Toilet area separated from the shower area
- Spa shower system
- Doorbell on the room door
Note: The room was perfect. However, I was a little disappointed by the pillow quality. They were definitely luxury pillows, but they were just much softer than I like.
Conveniently Located Near the Airport
If you’re traveling in for business and want something that’s near the airport, EB Hotel Miami is the place for you. They’re located like 5 minutes from the Airport. They’re so close that we were able to see the airport from our room.
This was perfect since the trip to Miami wasn’t a fun one. We got stuck in traffic taking the kids to Maryland and then our plane was delayed with American Airlines, which put us not arriving into Miami until 11 pm.
So, the quickness of getting checked in was something that was definitely appreciated.
Amenities You Will Love
EB Hotel Miami has a ton of amenities that you just have to love. For example, with the Park & Cruise package, which I went with, we received the following:
- Complimentary breakfast buffet (the food was amazing and they had healthy options)
- 2 welcome drinks
- Airport shuttle
- Complimentary port shuttle
Other amenities worth mentioning include:
- Business center
- Pool (when we arrived it was storming, but in the morning we could really enjoy it’s relaxing vibe)
- Fitness center
- Miranda Restaurant/Bar
As I mentioned earlier we arrived pretty late. Plus, after getting checked in and winding down a bit from the flight it was close to 12 am.
I hadn’t eaten since the afternoon before we left, so I was starving. The bar in the hotel was only serving salad and soup so we went out to explore and came across a little place called, Miami Grill, and I had a nice filling meal (yes, it was fried shrimp but I was on the kickoff day of my vacation so a little cheat day was okay.)
EB Hotel Miami is amazing. From elevators requiring key cards to use to ensure only guests are going up to shower heads that provide the most relaxing shower experience, staying at EB Hotel Miami is the most logical choice for those who want a luxury hotel experience with the convenience of being near the airport.
It’s a great way to kick off a vacation, spend a night in town for business, or even prepare for your cruise.
Have you ever stayed at any of the EB Hotel chains? If so, what was your experience like?